Frequently Asked Questions
How do we reserve our event date with Musical Moments DJ service?
A small refundable deposit and signed contract is required to reserve your date.
When is the balance due?
The remaining balance is due 2-3 weeks before your event.
Do you have liability insurance?
Yes, we do have a policy that insures us at any venue we perform at. Most facilities will not allow a DJ service to perform at their venue without liability insurance, so make sure whoever you hire is insured for personal liability.
Can I schedule an appointment to meet with you?
We welcome the opportunity to meet you in person. Please contact us to schedule an appointment. For your convenience, we are available to meet outside of regular business hours.
What are your fees?
We do not charge extra for set-up and teardown. We do not charge for mileage within the Twin Cities area. For events outside the metro area, we negotiate a reasonable mileage fee. Please call us for a detailed quote for your event. If you prefer, you can contact us by email (see our Contact page). If you choose this option please give us as much information as possible.
Do you offer a discount if we bundle services?
Yes, we do offer discounts if you book more than one service. In addition to DJ entertainment, we offer photo montages, videography, photography, Love Story videos and wedding planning.
Do you have experience at my venue?
We have performed at most Twin Cites Metro Area venues. We are equipped to handle the special features and challenges of venues both large and small (Landmark Center, Minnesota Zoo, Mill City Museum, Great Hall and Christo’s, to name a few).
What if my event site is acoustically challenged?
We perform at a variety of venues large and small, indoor and outdoor. Our sound systems are designed to sound great under a wide range of conditions. We will make the necessary adjustments that best fit the needs of your venue.
Can we see an actual event?
We respect the privacy of our clients and we do not schedule live viewings of our performances. We welcome the opportunity to meet with you to discuss your questions and concerns. Please see the video and testimonials on our website. We can also provide you with references from venues and satisfied clients.
Do you charge extra for setup and tear down time?
Set up and tear down is included. Your DJ will arrive one hour prior to the scheduled start time to set up their equipment.
Do I need to provide a meal for the DJ?
You are not required to but it is customary to provide a meal. Please keep in mind that your DJ will arrive one hour early to set up and will be there after the event is over taking down equipment (generally a minimum of 8 hours on-site).
What if we want additional time added on the day of our event?
Not a problem, as long as it’s okay with the facility manager. Just let your DJ know before the scheduled end of the evening if you want to extend your dance time. Please refer to your contract for any required overtime fees.
What if my DJ has an emergency or there is an equipment failure?
We always have back-up equipment and personnel ready should an emergency arise. Equipment failure is very rare for us, because we use newer equipment that is carefully maintained and frequently upgraded. We also use both CD's and laptops; one can serve as a backup to the other.
When do we fill out our on-line planner?
We recommend you fill out the event planner and music list as soon as you know the details of your event, but no later than six weeks prior to your event date.
Can we bring our own music for you to play?
If you want a song that you don’t see on our online music list, you can add a custom request and we will try to get it. If we can’t get the song, you are welcome to bring your custom music on clearly labeled CDs in audio format. You can bring them the night of your event and your DJ will return them at the end of the night. IPod compatibility may be available as well. Please discuss this with your DJ during your final phone consultation.
What music do you play during the cocktail and dinner hours?
Dinner/cocktail music consists of jazz/standards, modern, or classical. You may also choose Mixer which is an eclectic mix of music carefully selected to please any crowd. The dinner/cocktail music is played at a “conversation” volume.
What kind of music do you bring to my show?
In addition to the requests indicated on your event planner and music list, we are prepared to provide a wide variety of music to please any crowd. We bring everything from country and big band to Motown, disco and today’s hottest dance hits.
Can we choose our own music?
Our online Music List allows you to choose “must play”, “do not play” and “maybe play” lists. You can also rank music genres according to you and your guests’ preferences.
Do you take requests?
We leave that decision up to you. Our online Event Planner allows you to choose the level of requests. Our DJ's are equipped with 40,000+ songs at each event to handle on-the-spot requests.
How many songs will my DJ have time to play?
During a typical 4 hour dance, your DJ can play 60-80 songs. We are a professional DJ service and we do not put the pressure on you to pick all the songs to be played. We invite you to use our online music list to create "must play", "maybe play" and "do not play" lists for your event.
Can you provide ceremony music?
Yes, we can provide music for your ceremony. We provide audio equipment for indoor/outdoor locations, both on and offsite. Our online Event Planner will help you with song selection and order. Call us for a detailed quote.
How many hours of music should I have at my event?
A typical event is 7 hours, including cocktail, dinner and dance music. We also offer unlimited hour packages for facilities that require early set-up or if you have an early ceremony and need to entertain your guests for longer. You can also pay for additional time as you go. You can pay your DJ directly in increments of $75 per half hour.
Can we control the DJ's level of interaction?
The online event planner allows you to choose the level of DJ interaction.
How do you pick the perfect DJ for me?
We select a DJ for you based on your event planner and music list and on our conversations with you. Getting to know your personality and expectations allows us to match you with the perfect DJ. Your Event Planner also indicates the level of interaction you would like from your DJ.
When will I speak with my DJ?
Our DJ's would like to speak with you in advance of your event. This gives them an opportunity to get to know you and understand the expectations you have for your reception.
If you wish to meet with your DJ in person you must complete and submit the event planner and music list no less than 6 weeks prior to your event. If you complete and submit the event planner and music list less than 6 weeks before your event date, you may schedule a phone consultation with your DJ. This is a great option that works well with our DJ's and Client's busy schedules.

